Cancellation Policy

We gladly accept cancellations
Request a cancellation within: 2 hours of purchase 

In the event where you need to postpone your event the order will ship at a later date by your request only. Email: Events@thebrownstonemarket.com

Personalized Items are non-refundable 

Because of the nature of these items, I can't accept returns for:

Custom or personalized orders
Digital downloads
Items on sale
Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

There will be a cancellation fee if the order is cancelled after cancellation period or after we prepared it. Fee will be based on 60% of the order total